Press Address
Send media notes, interview and quotation requests to this address.
AB99 Support and Media Contacts
There are separate channels for press, media, and general help at AB99 Support; the Dhaka-based team responds quickly, and questions about bKash, Nagad, and Rocket are also clarified.
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Press Contact at AB99 Support
On many sites, media messages get lost; here that does not happen. There is a separate inbox for press at AB99 Support, so journalists reach the right person quickly.
Requests sent from Dhaka usually receive a reply within 1 business day; for urgent coverage, include in the subject line. Help Center The team checks first
Response time
Usually within 24 hours
Urgent updates are shown on a separate line even on weekends.
Office Location
Dhaka, Bangladesh
This center is used for local reporting and partnership coordination.
Phone Reference
10:00 AM to 6:00 PM
Keep the press ID and subject clear before the call to speed things up.
Media Resources and AB99 Contact
If you need all files together, work slows down, so three separate resources are kept on the AB99 Contact page, so journalists can get what they need in two minutes.
Press Kit
Logo, brand colors, and a short bio are in one file.
This is most useful before writing features or coverage.
Brand Assets
Web-ready images, banners and header graphics are kept.
With correct sizes, separate cropping takes less time.
Executive Profiles
Short bios of company spokespeople, areas of work and quotes are included.
This section helps understand the context before interviews.
AB99 Help for General Assistance.
Not all questions are for the press; general users can quickly get account, login and site navigation help from AB99 Help.
Help Center
You can write here about sign up, AB99 Login and broken page links.
Local Support
Thursday and Sunday Quick Arcade
Questions related to bKash, Nagad, and Rocket are handled separately.
AB99 App Instructions
Easy on Android
If you have issues with the AB99 App, sending a screenshot will get a faster answer.
Help Thread
Community posts seen every 12 hours
If the same question is already asked, a short answer is available there.
AB99 Support Quick Stats
4.2 / 5 average rating
27,100 total reviews
3.1M+ active users
99.2% uptime
General questions about media coverage
How to send a press note to AB99 Support?
Send a subject to [email protected] with a brief summary, name and publication information; usually takes 1 business day.
How quickly are quotes or comments available?
For urgent coverage, the team reviews quickly during Dhaka office hours from 10am to 6pm, so responses are fastest then.
Is AB99 Help for general readers too?
Yes, AB99 Help is mainly useful for common questions about login, payments, and site links.